DATE: November 2012 - Ask CI
Q: I work at an organization where volunteers pay for their background investigation and our organization is not invoiced for the
services. Can Commercial Investigations handle this type of screening?
A: Yes, Commercial Investigations works with our clients to create a client specific Volunteer Screening Solutions (VSS) web page.
From the client webpage the volunteer can be directed to the VSS portal. The volunteer will be prompted through the process,
completing the necessary information and paying for the screening with their credit card.
The completed report is then available to the client and the applicant will receive a report number. CI can set up your personalized
portal for payment by the volunteer or payment by the client; whatever works best for your situation.
Q: Our organization has different levels of volunteer background investigations depending on the volunteer’s interaction in the
organization. Can Commercial Investigations help me automate these screenings?
A: Yes, your customized portal can be set up with the multiple levels used by your organization. When the volunteer is directed to the
site one of the first choices they can be asked to make is the level of volunteer background investigation they need.
CI’s Compliance Department works closely with your organization to determine the best practices used in the screening process.
Q: I am a volunteer and I like to work with multiple volunteer organizations. Is there a way I can do my own volunteer background
A: Yes, Commercial Investigations has a VSS portal available to all volunteers with eight levels of Volunteer Screening. You can decide
on the level you require and then provide the necessary personal and credit card information. Your report will be completed and you
will be able to access the background investigation report.
Should you wish to present your volunteer background investigation report to an organization, you need only provide them your report number, and a few other identifiers and they can access your results.
Have any questions for our expert staff? Ask on our Facebook page at facebook.com/CommercialInvestigationsLLC or send them to
email@example.com and we’ll answer them in future editions of CI Times.